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                April 
                  2015 
                  - Volume 9, Issue 2 
                  
                    
                    Transcultural Adaptation of Best Practice Guidelines for Ostomy 
                    Care: Pointers & Pitfalls  
                     
                      
                     
                     
                   
                     
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                         Samar Ali 
                          Abdul Qader 
                          Mary Lou King 
                           
                           
                          Correspondence: 
                          Samar Ali Abdul 
                          Qader 
                          University of Calgary 
                          Qatar  
                          Email: samar16164@gmail.com 
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                         Abstract 
                           
                          Objective: No standardized guidelines for ostomy 
                          care exist in the Middle East to support best practice. 
                          This contrasts with North America where ostomy guidelines 
                          are widely used in health service organizations. It 
                          is unknown whether guidelines developed in one country 
                          are relevant to other parts of the world. This project 
                          sought to assess the relevance of North American ostomy 
                          guidelines to a different health system and cultural 
                          context in the Middle East. The overall aim was to reach 
                          consensus to adopt, adapt or reject.  
                           
                          Methods: A graduate student, enrolled in a Masters 
                          of Nursing (MN) program in the Gulf Cooperation Council 
                          (GCC) state of Qatar, critiqued two North American guidelines 
                          using standardized tools. The process engaged local 
                          stakeholders and opinion leaders in the colorectal cancer 
                          field, as well as international ostomy care and practice 
                          guideline experts.  
                           
                          Results: Results of this critique, combined with 
                          input from internal and external stakeholders, resulted 
                          in a hybrid guideline that has been used in a Muslim 
                          society with different demographic, health system and 
                          cultural contexts.  
                           
                          Conclusions: Appraising the quality, content 
                          and relevance of international ostomy guidelines to 
                          different jurisdictions provided the opportunity for 
                          local practitioners to define and shape best practice. 
                          The adapted guideline is expected to promote consistent 
                          standards of care and optimal health outcomes for persons 
                          with ostomy in a region where cultural and religious 
                          values are intricately linked to health beliefs and 
                          practices.  
                           
                          Key words: Practice Guidelines; Adaptation; North 
                          America; Middle East; Ostomy Care.  
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                  1. Introduction 
                    International data indicate that colorectal cancer is the 
                    third most common malignancy in the world, with 1.4 million 
                    new cases diagnosed in 2012 [1]. In the Middle East, the incidence 
                    of colorectal cancer is < 10 per 100,000 population; this 
                    is substantially lower than North America, Australia and New 
                    Zealand [2]. However, higher rates have recently been reported 
                    in Israel and Qatar, where age standardized rates range from 
                    30-40 per 100,000 population [1,2]. This is consistent with 
                    findings of a study conducted in Qatar at the turn of the 
                    century identifying that colorectal cancer rates in this small 
                    Arabian Gulf country were higher than other Gulf Cooperation 
                    Council (GCC) states, with the most common sites being the 
                    sigmoid and descending colon [3]. Despite advancements in 
                    oncology surgery in the past decade, ostomy formation remains 
                    one of the major treatments for colorectal cancer [4]. As 
                    such, stoma formation surgeries are on the rise around the 
                    world concurrent with the increase in colorectal cancer.  
                     
                    An ostomy is an opening (stoma) from inside the small or large 
                    bowel to the outside [5]. Ostomy can be permanent, when an 
                    organ (the small intestine, colon, rectum, or bladder) must 
                    be removed. It can be temporary, when the organ needs time 
                    to recover. The most common ostomies are a colostomy, ileostomy 
                    and a urostomy.  
                     
                    Patients with ostomy have physical, nutritional, spiritual, 
                    health education and psychological support needs. It is important 
                    for nurses, physicians and other health care providers to 
                    understand the comprehensive needs of patients who have undergone 
                    ostomy so they can provide responsive care. The goal of health 
                    care providers is to assist patients with ostomies to achieve 
                    optimal independence, self-care abilities, nutritional health 
                    and bio-psycho-social-spiritual well-being. There is a trend 
                    to standardize care and management approaches around the world 
                    using clinical guidelines. The goal is to promote optimal 
                    outcomes and reduce practice variation [6].  
                     
                    Clinical guidelines are systematically developed recommendations 
                    to support provider and patient decisions about health practices 
                    to achieve high quality care [6]. A facility and literature 
                    review undertaken by a graduate nursing student in the GCC 
                    state of Qatar revealed that no practice guidelines relevant 
                    to ostomy care were in use in the Middle East. Furthermore, 
                    no studies could be found that evaluated ostomy care of patients 
                    with stomas in this part of the world.  
                    Guideline adaptation is the systematic approach used to customize 
                    an existing guideline to suit the local context; it is an 
                    alternative to guideline development [7]. Decisions affecting 
                    the adaption, adoption or rejection of guidelines are influenced 
                    by several variables. These include the quality of the guideline, 
                    the scientific evidence supporting the guideline, clinical 
                    expertise, patient preferences, policies, culture and budget 
                    [8]. Authors of the Abu Dhabi Declaration cite four reasons 
                    that practice guidelines developed in one part of the world 
                    cannot simply be adopted in other regions. They include: (1) 
                    differences in culture, genetics, and environmental factors; 
                    (2) variations in patients' presenting features and stage 
                    of disease; (3) differences in health service access such 
                    as technology or drugs; (4) evidence supporting the guidelines 
                    may be generated from populations or contexts with limited 
                    relevance to other jurisdictions [9]. A notable advantage 
                    of adapting existing guidelines is to reduce duplication of 
                    effort, while allowing health providers to integrate local 
                    perspectives into the guideline content [10].  
                     
                    2. Methods  
                    2.1 Purpose  
                    Critiquing North American ostomy guidelines and assessing 
                    their relevance to a different geographic and cultural context 
                    was the focus of this student-led graduate project. The process 
                    engaged local stakeholders and opinion leaders in the colorectal 
                    cancer field, as well as international ostomy care and practice 
                    guideline experts. The aim was to appraise the potential use 
                    of guidelines developed in North America in the local context 
                    and to reach consensus to adopt, adapt or reject. Engaging 
                    Middle East health professionals in guideline appraisal enabled 
                    clinical leaders to assert their critical thinking skills 
                    and give input regarding the "fit" with the local 
                    health system and the cultural-spiritual beliefs and values 
                    of the population.  
                     
                    The following questions served as the focus of inquiry:  
                    1. What practice guidelines currently exist in ostomy care 
                    and management to support best practice of nurses and other 
                    health care professionals?  
                    2. What are the strengths and weaknesses of existing ostomy 
                    care guidelines?  
                    3. What is the relevance of the ostomy care guidelines to 
                    the Qatar health care system and population? 
                     
                  2.2 Philosophical Underpinnings 
                     
                    This work was philosophically grounded in the principles of 
                    evidence-based practice (EBP) which involves the explicit 
                    use of the current best evidence to make decisions about patient 
                    care [11]. It involves augmenting health care providers' clinical 
                    expertise with quality research data. Evidence-based nursing 
                    (EBN), a subset of EBP, is the application of relevant, valid 
                    evidence to inform clinical decisions, with consideration 
                    of clinical expertise, patient preferences and conditions, 
                    available resources, as well as the judgment and qualifications 
                    of the nurse [12]. Besides the widely held view that EBP leads 
                    to high quality care and the best patient outcomes [9], experts 
                    assert that EBP also reduces practice variations, promotes 
                    consistency of care, enhances patient safety, increases self-care 
                    capacity and improves provider satisfaction [13,14]. At a 
                    system and organizational level, EBP has been shown to improve 
                    cost-effectiveness [15].  
                     
                    2.3 Methodological Framework  
                    The CAN-Implement adaptation and implementation planning resource 
                    version-3 was the overarching framework used to critique and 
                    assess the relevance of the two North American ostomy guidelines, 
                    to the Middle East [7]. This comprehensive framework comprises 
                    3 phases: (1) problem identification; (2) solution building 
                    and (3) implementation, evaluation & sustainability. It 
                    is structured around 9 sequential steps, each designed to 
                    assist users to evaluate, adapt and implement guidelines at 
                    the point-of-care. Each step consists of specific activities 
                    associated with the evaluation of existing practice guidelines 
                    and includes strategies for making decisions about their relevance 
                    to local contexts (Figure 1).  
                     
                    Figure 1: CAN-Implement Guideline Adaptation and Implementation 
                    Planning Resource  
                      Adapted 
                    from Harrison, M. & van den Hoek, J. (2012). Canadian 
                    Guideline Adaptation Study Group. CAN-IMPLEMENT: A Guideline 
                    Adaptation and Implementation Planning Resource. Queen's University 
                    School of Nursing and Canadian Partnership Against Cancer, 
                    Kingston, Ontario, Canada. 
                     
                    2.3.1 Critiquing Process -- CAN-Implement Phase 1  
                    Phase 1 of the CAN-Implement framework consists of 7 steps. 
                    The initial four steps involve the following activities: (1) 
                    identifying a clinical best practice target; (2) establishing 
                    an interprofessional team who will participate in the evaluation; 
                    (3) describing the strategies to locate existing guidelines; 
                    and (4) clarifying the processes, as well as criteria for 
                    appraising the guidelines. Activities of steps 5-7 entail 
                    seeking input from stakeholders and/or opinion leaders, drafting 
                    a document to reflect the consensus of evaluation team members 
                    and outlining the plan for on-going reviews and revision processes. 
                    These final 2 steps focus on: (1) identifying policies, stakeholders, 
                    resources and an implementation plan and (2) assessing the 
                    clinical environment for barriers and facilitators that may 
                    influence guideline use, specifying implementation interventions, 
                    as well as evaluation and sustainability strategies.  
                     
                    3. Results of Phase 1 Critique  
                    3.1 Practice Guideline Target  
                    As noted in the introduction, no practice guidelines for ostomy 
                    care are currently in use in the Arabian Gulf region. To reduce 
                    practice variation and to ensure optimal standards of care 
                    and patient outcomes, a practice guideline was deemed necessary. 
                    The largest health care corporation serving the major population 
                    of Qatar was the target site for this project. In 2013, over 
                    50 new stoma surgeries were performed at this large tertiary 
                    care center.  
                     
                    3.2 Guideline Evaluation Group Formed  
                    Led by the graduate nursing student, a guideline evaluation 
                    group was formed. The team consisted of the student's academic 
                    supervisor as well as clinical experts, including the physician 
                    lead for colorectal cancer services and two advanced clinical 
                    nurse specialists (ANCSs) in the GI program.  
                     
                    3.3 International Ostomy Care Guidelines Located  
                    A literature search uncovered a Canadian ostomy care and management 
                    guideline published by the Registered Nurses Association of 
                    Ontario (RNAO) [16] and an American practice guideline for 
                    fecal ostomy developed by the Wound, Ostomy and Continence 
                    Nurses Society (WOCN) [17]. From the Association of coloproctology 
                    of Great Britain and Ireland (ACPGBI) and the Scottish Intercollegiate 
                    Guidelines Network (SIGN), sixteen colorectal guidelines were 
                    found; however, none were relevant to stoma care or management. 
                    Scrutiny of other data bases, including the World Health Organization 
                    (WHO) Guidelines, National Institute for Clinical Excellence 
                    (NICE) Clinical Guidelines, National Cancer Care Network (NCCN), 
                    Royal College of Nursing, Cumulative Index to Nursing & 
                    Allied Health (CINAHL), Pub Med and Google Scholar, resulted 
                    in no guidelines related to ostomy care. The two guidelines 
                    from RNAO and WOCN were the focus of critique in this project. 
                     
                     
                    3.4 Guideline Appraisal Process Established  
                    3.4.1 Instruments  
                    Literature indicates the Appraisal of Guidelines for Research 
                    and Evaluation (AGREE II) instrument is the universally recognized 
                    gold standard for evaluating practice guidelines [18]. The 
                    AGREE II tool has been translated into 32 languages and is 
                    employed widely to assess the quality of guidelines. The World 
                    Health Organization, the Council of Europe and the Guidelines 
                    International Network recommend this tool for guideline appraisal. 
                     
                     
                    The AGREE II instrument consists of 23 Likert scale items 
                    grouped into six domains. These include: scope and purpose, 
                    stakeholder involvement, rigor of development, clarity and 
                    presentation, applicability, and editorial independence [19]. 
                    Domain scores are influenced by the degree to which the guideline 
                    development processes are described and the strategies used 
                    to reach agreement about recommendations for practice [20]. 
                    Besides generating separate quality scores in each domain, 
                    the AGREE II instrument enables the appraiser to assign an 
                    overall quality rating of the guideline. This global score 
                    indicates whether the guideline is accepted for use in practice 
                    (e.g. adopted without modification, adopted with alteration(s) 
                    or not adopted). Field testing of the AGREE instrument has 
                    shown acceptable internal consistency (Cronbach's alpha .64 
                    to .88) [19].  
                     
                    An additional tool, the Rapid Critical Appraisal (RCA) Checklist 
                    for Evidence-Based Clinical Practice Guidelines [21] was also 
                    used in the guideline review process. Scoring criteria for 
                    this 17-item checklist are grouped into three quality domains: 
                    credibility, applicability and generalizability. Two items 
                    unique to this brief checklist addressed practice relevance 
                    which had not been covered in the AGREE II instrument. As 
                    such it offered an enhancement to the AGREE II tool. No publications 
                    reporting validity/reliability testing of the RCA tool could 
                    be found.  
                    Consultation with the primary author at Ohio State University 
                    in USA confirmed the tool has not undergone psychometric testing 
                    (email communication B. Melynk, Dec. 13, 2014).  
                     
                    3.4.2 First Level Critique  
                    An independent appraisal of each guideline using the two standardized 
                    tools was completed by the graduate nursing student. This 
                    was followed by an inter-rater reliability check by the academic 
                    supervisor. Revisions were made and results of this first-level 
                    analysis were then shared with the two ACNSs on the evaluation 
                    team. Rather than completing a comprehensive independent critique, 
                    ACNSs reviewed the initial critique, offered recommendations 
                    about the guideline quality, relevance and content and gave 
                    input about resources and ostomy care issues specific to Qatar. 
                     
                     
                    3.4.3 Second Level Critique  
                    In the ensuing 2nd level analysis, data from the individual 
                    critique of RNAO and WOCN guidelines were synthesized by the 
                    graduate nursing student and used to inform the recommendation 
                    to adopt or adapt elements of one or both guidelines. Strengths 
                    and weaknesses of each guideline were appraised specific to 
                    content, relevance and quality. A composite summary was created 
                    structured around the domains of AGREE II tool [18].  
                     
                    3.5 Recommendation to Adapt Guideline  
                    Adopting a guideline means accepting all of its content, including 
                    recommendations [22]. However, if all of the content or recommendations 
                    in the guideline are not considered relevant to local contexts, 
                    the evaluation team selects information considered applicable 
                    and reformats it into a new guideline. This is the process 
                    of adapting guidelines [22]. Following review and appraisal 
                    of both RNAO and WOCN guidelines, a recommendation was made 
                    to adopt with revision (adapt), the RNAO best practice guideline 
                    (BPG) on ostomy care and management and to adopt select parts 
                    of the WOCN guideline.  
                     
                    3.6 Local Guideline Drafted  
                    Following the comprehensive review and critique of the Canadian 
                    and American guidelines [16, 17], the graduate student, acting 
                    as project lead, recommended adaptation of the RNAO guideline 
                    with additions from the WOCN guideline for use in Qatar. The 
                    revised guideline included 19 of 26 recommendations from the 
                    RNAO guideline and the pre-operative ostomy education component 
                    from the WOCN.  
                     
                    3.7 Input from Internal Stakeholders Obtained  
                    As recommended by the CAN-implement authors [7], the adapted 
                    BPG was presented to internal stakeholders on the guideline 
                    evaluation team for their input and approval. Besides obtaining 
                    the perspective of the two ACNSs and senior colorectal-oncology 
                    surgeon, advice from clinical pharmacologists was sought. 
                    Pharmacists suggested including the generic name, along with 
                    the medication category, in the medication flow sheet to ensure 
                    patient understanding. Other suggestions included: (1) eliminating 
                    sensitive information from the sexual information sheet to 
                    avoid cultural inappropriateness; (2) presenting nutritional 
                    management tips in user-friendly language to ensure information 
                    is understandable to users; and (3) translating the patient 
                    information sheets to local languages to be useful to consumers. 
                     
                     
                    3.8 Guideline Revised According to Stakeholder Input 
                    Feedback from internal stakeholders was incorporated into 
                    the final guideline adaptation. Final approval to proceed 
                    with the implementation of the proposed guideline into local 
                    practice was received from the clinical lead of colorectal 
                    services and ACNSs.  
                     
                    3.9 Final Document Prepared According to Policy  
                    Preparing the final document for internal use in local contexts 
                    required consideration of style, format and branding issues 
                    to ensure a standardized appearance with other practice guidelines 
                    (BPGs) in the organization.  
                     
                    3.10 Review and Revision Process of Local Guideline Specified 
                     
                    Organizational policy and procedure specific to each health 
                    care centre will inform decisions about revision processes. 
                    For instance, the organization targeted for ostomy BPG implementation 
                    requires that guidelines be reviewed every three years or 
                    earlier if new evidence is published, a problem is identified 
                    or there is a change in operational, administrative or clinical 
                    practice. The graduate student (now employed as an ACNS in 
                    the organization), will regularly monitor internal, local, 
                    regional and international practices. She will also be on 
                    the lookout for new clinical practice guidelines, systematic 
                    reviews and randomized controlled trials pertaining to ostomy 
                    care and management. Continuing consultation with internal 
                    and external experts in ostomy and colorectal cancer care 
                    will be essential to ensure the most current evidence from 
                    new studies, grey literature and/or unpublished trials is 
                    considered in guideline revisions [10].  
                     
                    4. Discussion  
                    4.1 Ostomy Guideline Implementation in the GCC Health System 
                    Context  
                    Having completed the phase 1 critique of two international 
                    guidelines, the next steps in the CAN-Implement model, namely, 
                    phase 2 solution building and phase 3 implementation, evaluation 
                    and sustainability, require attention to local contextual 
                    variables that influence use of the adapted guideline. Priority 
                    activities focus on assessing the organizational and cultural 
                    context into which the guideline will be introduced.  
                     
                    4.1.1 Organizational Challenges and Opportunities  
                    Careful analysis of organizational policies, stakeholder involvement 
                    and resource implications need to be considered before guideline 
                    implementation and evaluation can proceed. At the health care 
                    corporation in Qatar targeted for guideline implementation, 
                    policy approval must be obtained from the quality management 
                    department and corporate policy chapter committees (CPCCs). 
                    Final decision-making authority regarding the introduction 
                    of any proposed guideline (whether new or revised) resides 
                    with these bodies. Following signed approval of the CPCC lead 
                    officer, the proposed guideline is then submitted to the regulatory, 
                    accreditation and compliance services (RACS). At this level, 
                    a corporate memo is generated confirming the guideline meets 
                    standardized criteria. It is then forwarded to the Chief Executive 
                    Officer of the organization where final sanction is obtained 
                    before posting on the hospital intranet. These policies are 
                    intended to ensure consistent practice regarding guideline 
                    approval processes in the organization.  
                     
                    The involvement of clinical experts, opinion leaders and relevant 
                    internal stakeholders is critical in all phases of the guideline 
                    implementation and evaluation process. Input and expert knowledge 
                    of two clinical nurse specialists, two clinical pharmacists 
                    and a surgeon from the colorectal team helped to ensure guideline 
                    content and implementation - evaluation plans were realistic 
                    and practical. External personnel with expert knowledge of 
                    ostomy care and implementation science were identified who 
                    could provide problem-solving assistance or consultative guidance 
                    as required. Throughout this initiative, liaison occurred 
                    between the graduate nursing student and international experts 
                    whose resource materials had guided each stage of the project 
                    [7, 16, 17].  
                    A budgetary plan specifying implementation and evaluation 
                    expenses is integral to any guideline project. This will require 
                    consideration of production, distribution, marketing, education 
                    and evaluation costs. To promote fiscal responsibility, existing 
                    human resources in the organization were identified to support 
                    the implementation and evaluation of the adapted ostomy guideline. 
                    For instance, nurse educators will be involved in teaching 
                    staff on the two surgical floors, surgical intensive care 
                    unit (SICU) and operating theatre where most of the ostomy 
                    care is provided. The initial training will be delivered in 
                    a four-hour intensive workshop. Staffing needs in these units 
                    may need to be temporarily increased until the education of 
                    all nurses is complete. An evidence-based practice champion 
                    (EBPC) on each unit will be identified, who possesses excellent 
                    interpersonal skills and knowledge competencies specific to 
                    ostomy care. EBPCs will attend a one-day intensive workshop 
                    to prepare them to act as unit-based resources. This "train-the-trainer" 
                    approach [23] is intended to promote effective resource utilization, 
                    as well as staff engagement in the change process. The graduate 
                    student (now ACNS) will act as resource to EBPCs who are assuming 
                    a leadership and mentoring role in supporting the implementation 
                    of the ostomy guideline at the unit level. Recognition and 
                    feedback to EBPCs is deemed important at this early stage 
                    of guideline implementation as it represents the movement 
                    towards a culture of evidence-based practice.  
                     
                    4.1.2 Gap Analysis  
                    After policy, stakeholder and resource issues have been considered, 
                    experts suggest an internal gap analysis be conducted to clarify 
                    what and how much needs to be changed in existing practices 
                    and systems to support effective guideline implementation 
                    [7]. A gap analysis involves assessing the degree of congruence 
                    between current ostomy care practices and guideline recommendations. 
                    Practice variations related to ostomy care uncovered in the 
                    analysis will inform planning decisions regarding practice 
                    change, educational content, implementation strategies and 
                    timelines. On the other hand, current ostomy practices that 
                    are consistent with the guideline will be the focus of positive 
                    feedback.  
                     
                    In the preliminary gap analysis, the project lead noted that 
                    nurses working in the four units treating patients with stoma 
                    do not all have knowledge of ostomy risk factors and peristomal 
                    complications. This will become part of the educational content 
                    during the guideline training. The gap analysis also uncovered 
                    variance between current professional practice and recommendations 
                    related to colostomy irrigation and use of suppositories. 
                    This content will also be incorporated into the guideline 
                    training.  
                     
                    Besides identifying professional practice variance, an organizational 
                    gap analysis may also uncover deficiencies related to resources 
                    and/or health system capacity. For example, a resource issue 
                    apparent in this project was related to the heavy workload 
                    of the two ACNSs in the GI and colorectal cancer program. 
                    Both provide the ostomy care support in the organization and 
                    both have similar roles to that of Enterostomal Therapy Nurses 
                    (ETNs). Their role begins pre-operatively and continues throughout 
                    the post-operative and follow-up phase of the patient's care 
                    trajectory. A future consideration may be to delegate ostomy 
                    care to the wound care team or to hire certified ETNs. Whoever 
                    performs the role of ostomy specialist assumes responsibility 
                    for ensuring high standards of ostomy care through consultation, 
                    education, collaboration and team coordination in order to 
                    promote consistency and continuity of care amongst all multidiscipline 
                    staff.  
                     
                    With respect to health system capacity, limited information 
                    is available about the role of home care services in Qatar 
                    related to the post-discharge needs of new ostomy patients. 
                    This gap, related to care continuity following hospitalization, 
                    represents an important area for further exploration and improvement. 
                     
                     
                    As the change process evolves, it will be important to identify 
                    facilitators and enablers likely to foster implementation 
                    success. Understanding barriers will enable the team to plan 
                    effective strategies to address obstacles that might interfere 
                    with effective implementation. Recognizing facilitators will 
                    provide insight about the forces likely to result in successful 
                    implementation [7]. The implementation strategy for the ostomy 
                    care and management guideline for local use will be informed 
                    by data obtained from the steps previously described. That 
                    is, input from project advisors, budgetary planning, resource 
                    availability and unit-based gap analysis, as well as barriers 
                    and enablers will shape implementation decisions.  
                     
                    4.1.3 Evaluation/Monitoring  
                    Evaluating the effective use of new guidelines requires consideration 
                    of organizational capacity, resource needs and monitoring 
                    strategies. To assess the outcomes of the ostomy guideline 
                    implementation in the Qatar health care corporation, clinical 
                    observations and monitoring activities will be used to evaluate 
                    nurses' compliance with the guideline and skill competencies 
                    related to stoma care. Patient outcomes, as assessed by indicators 
                    such as stoma complications, infection and readmission rates, 
                    will also be monitored, even though it is acknowledged that 
                    direct cause-effect inferences cannot be confirmed between 
                    nurses' compliance with the guideline and these outcome indicators. 
                     
                     
                    Process variables associated with the evaluation of the education 
                    phase of the guideline implementation may include: (1) number 
                    of staff who attended the training sessions; (2) number of 
                    units involved in the training; (3) hours spent in training 
                    sessions; and (4) resources used in the training process. 
                    Outcome variables that will be assessed related to the education 
                    include: (1) staff knowledge and skill related to the guideline 
                    content; (2) guideline utilization and provider compliance 
                    with the standard of care, (3) staff satisfaction with the 
                    teaching/learning process, (4) staff satisfaction with access 
                    to resources during regular hours and after hours.  
                    Other potential evaluation methods could include chart audits, 
                    informal interviews with staff and patients, as well as anecdotal 
                    comments collected in unit log books. These data will provide 
                    baseline information that can be used for comparison over 
                    time. A mechanism will be established to ensure the tracking, 
                    reporting and resolution of problems encountered by staff 
                    and to record gaps in guideline content.  
                     
                    4.1.4 Sustainability  
                    Sustainability of the ostomy practice guideline is at risk 
                    if knowledge contained within it becomes outdated or irrelevant 
                    to current practice and if point-of-care practitioners do 
                    not see the value of integrating best practice principles 
                    into their daily care giving activities. Sustainable change 
                    will be easier to maintain if guidelines are embedded into 
                    electronic documentation and decision supports within the 
                    organization [24]. The project lead (entry level ACNS) will 
                    explore how the ostomy guideline can be linked with the clinical 
                    information system currently being implemented in the corporation. 
                     
                     
                    4.2 Ostomy Guideline Implementation in the GCC Cultural 
                    Context  
                    As noted previously, rates of colorectal cancer are increasing 
                    in Qatar [25, 26] and clinician interest in standardizing 
                    treatment practices has become a national priority [2, 9, 
                    27]. Besides considering the health system context, guideline 
                    implementation must consider the demographic, cultural and 
                    religious context into which the guideline is introduced. 
                     
                     
                    4.2.1 Cultural Challenges and Opportunities  
                    The total population in Qatar is just under 2.5 million [28]. 
                    About 80% live in the capital city of Doha and another 10% 
                    live in other urban areas of the country [29]. Population 
                    demographics reflect a diverse cultural mix. Arab nationals 
                    (approximately 0.3 million) comprise less than 15% of the 
                    population. The vast majority of the population consists of 
                    expatriates from multiple countries. Indians and Nepalese 
                    represent the largest groups (1 million combined) and Filipinos 
                    and Egyptians (0.4 million combined) are the other most prevalent 
                    cultural groups.  
                     
                    Over 75% of people living in Qatar practice the Islamic faith; 
                    there is a mix of Arab and non-Arab Muslims. Christians (8.5 
                    - 10%) and other religions, such as Hinduism and Buddhism 
                    make up the remaining population. Similar to neighboring GCC 
                    countries, Qatar has a high proportion of young male construction 
                    workers from low income countries in the Eastern Mediterranean, 
                    South-East Asia, Western Pacific and African regions. As a 
                    result, there is a disproportionate male:female ratio (75:25) 
                    [28].  
                     
                    As Islam is the dominant religion in this culturally diverse 
                    country, a challenge for health professionals is to understand 
                    how culture and religion influence health, self-concept and 
                    response to illness. Authors note that spiritual affiliation 
                    and strength of faith are basic elements of one's cultural 
                    identity [30]. Though there is abundant research describing 
                    the cultural and religious aspects of caring for Muslim patients 
                    [31, 32, 33, 34, 35], there is scarce evidence describing 
                    Muslim patients' stressors and responses to stoma surgery. 
                     
                     
                    In multicultural, Muslim societies such as Qatar, the provision 
                    of culturally competent care requires that health professionals 
                    provide individualized, holistic care that attends to the 
                    spiritual, cultural, psychosocial, interpersonal and clinical 
                    needs of all persons [35]. Cultural competence involves integrating 
                    cognitive and affective components essential for establishing 
                    culturally-relevant relationships between patients and providers 
                    [36].  
                     
                    The preliminary gap analysis completed for this local guideline 
                    adaptation project, revealed that health care providers, including 
                    staff nurses and physicians, do not consistently perform comprehensive 
                    patient/family assessments on persons with ostomy. The focus 
                    of assessment tends to be on physical aspects of care (e.g. 
                    stoma site, signs and symptoms). Less attention is directed 
                    to psychosocial, sexual, cultural, spiritual, and religious 
                    assessment. Dieticians, pharmacists, physiotherapists and 
                    social workers are not regularly involved in patient consultation. 
                    Project team members recognized that these disciplines should 
                    become part of the colorectal team.  
                     
                    Gap analysis also revealed that all patients may not receive 
                    similar information in the pre-operative phase of care. For 
                    instance, those who do not speak one of the dominant languages 
                    (Arabic or English) may miss formal pre-op education. Self-care 
                    practices related to ostomy management may vary within and 
                    between cultural groups or religions. Evaluation measures 
                    have not been formalized to assess patient/family understanding 
                    of self care practices that ensure safe, proficient use of 
                    ostomy products and appliances. These issues represent targets 
                    for improvement.  
                     
                    Beyond cultural and spiritual factors, other demographic variables 
                    challenge the provision of culturally competent care. For 
                    instance, language, income and education level are crucial 
                    issues to assess in Qatar since a large proportion of the 
                    population are migrant workers who do not speak Arabic or 
                    English. This may impede the ability of professionals to communicate 
                    and deliver consistent information to all patients. Culturally 
                    appropriate services (education, counselling, resources, supports) 
                    that consider language and literacy levels must be thoughtfully 
                    planned and customized for patients and families. Studies 
                    of expatriate workers in Kuwait with cancer revealed that 
                    language negatively impacted the adequacy of oncology care 
                    for both Arab-speaking and non-Arab speaking patients. This 
                    relates to the fact that, similar to Qatar and other GCC countries, 
                    many expatriate health care professionals do not speak Arabic 
                    or other languages of patients [37, 38].  
                     
                    Literature indicates the main challenges specific to ostomy 
                    care and religious beliefs of Muslims evolve around hygiene 
                    and prayer, gender and modesty, as well as sexuality and body 
                    image. Following stoma surgery, the individual's body image 
                    and/or self esteem may be altered; perceptions of attractiveness 
                    may have changed and feelings about sexuality may be negatively 
                    impacted [16,39]. These issues may be particularly relevant 
                    for women, owing to the ideals that society places on them 
                    to reflect a positive sexuality and attractive body image 
                    [40]. A Jordan study of Muslim women experiencing bodily changes 
                    during critical illness distinguished three areas of patient 
                    concern: the physical body, the social body and the cultural 
                    body [41]. Jordanian women's dependence on health professionals 
                    for physical care was perceived as reduced performance and 
                    bodily strength which triggered feelings of shame, burden 
                    and helplessness. An altered physical condition was seen by 
                    the women as an inability to contribute normally to family 
                    role functions which induced feelings of social inadequacy. 
                    Female Muslim participants also viewed physical illness as 
                    a threat to their cultural identity due to Islamic beliefs, 
                    customs and expectations regarding women's role in the family 
                    and community.  
                     
                    Having an ostomy forces an individual of the Islamic faith 
                    to confront and adapt to issues pertaining to religious customs. 
                    For Muslims, stoma formation may interfere with their daily 
                    prayer rituals. They must ensure the cleanliness of their 
                    clothes, physical body and place of prayer (5 times / day); 
                    the practice of washing [ablution] prior to prayer, after 
                    sexual intercourse, urination and defecation is rooted in 
                    Islamic ideology [42]. Muslim patients with ostomy may experience 
                    spiritual conflict, not only by the sight of bodily fluids, 
                    but by the perception that they are "unclean".  
                     
                    Research has documented that Muslim patients with stoma report 
                    a more negative quality of life than non-Muslim patients. 
                    This has been attributed to their cessation of daily washing 
                    rituals, mosque visits and prayers. Study participants conveyed 
                    that physiologic factors, such as uncontrolled flatus and 
                    visible faeces, resulted in their inability and/or unwillingness 
                    to observe normal religious customs specific to prayer. As 
                    a result, they experienced social isolation and decreased 
                    quality of life [42]. This reinforces that Muslem patients 
                    with ostomy face unique cultural and religious challenges 
                    that may induce intense conflict and stress. Guideline content 
                    must include comprehensive assessment, as well as resources 
                    and services to address the unique psychosocial and spiritual 
                    support needs of patients.  
                     
                    Privacy, modesty and dignity issues, important to all people 
                    regardless of culture or religion, may have special significance 
                    to Muslim patients with ostomy. Muslim custom related to modesty 
                    requires that clothing cover the entire body, neck and head 
                    and must not be tight, sheer or unduly conspicuous. Muslim 
                    apparel and adherence to modest dress standards may be a source 
                    of comfort to a person with ostomy, serving to limit public 
                    scrutiny or perceived exposure of his/her altered physical 
                    body. Islamic modesty rules also place restrictions on privacy, 
                    the mention of bodily functions and gender relationships [43]. 
                    For example, direct eye contact with the opposite sex outside 
                    the family is forbidden for some Muslims and same-sex medical 
                    care providers are generally preferred.  
                     
                    Islamic tradition posits that one's privacy is integral to 
                    his/her dignity [44]. Evidence indicates that "Muslim 
                    women specifically and Arab women in general do not tolerate 
                    unnecessary exposure of their bodies" [45]. Externalizing 
                    the bowel may have a devastating impact on a Muslim woman's 
                    self-image and personal sense of dignity. Because it is not 
                    customary for people of the Muslim faith to discuss sensitive 
                    issues related to bodily functions [43, 46], psychological, 
                    social, and religious supports should be available to assist 
                    individuals to disclose feelings about altered body image 
                    following stoma surgery [39]. On the other hand, research 
                    has shown that strong religious affiliation can have a positive 
                    effect on body image, possibly by redirecting judgments about 
                    self-worth away from appearance and towards moral and ritualistic 
                    pursuits relevant to an individuals' faith [47]. The 21 countries 
                    in the Eastern Mediterranean Health Region [48] are Muslim-dominant 
                    societies. However, varied geo-political, economic and social 
                    factors, coupled with demographic diversity, make it impossible 
                    to predict with certainty whether an ostomy guideline adapted 
                    in Qatar will be relevant to the entire Middle East region. 
                    To assess the relevance of the Qatar ostomy guideline to other 
                    areas of the Middle East, clinical stakeholders in those countries 
                    should engage in a collaborative interdisciplinary appraisal 
                    process similar to that described in this paper. Because Qatar 
                    is the first GCC state to take lead in developing and implementing 
                    guidelines for ostomy care, this small Arabian Gulf country 
                    may become a centre of excellence for best practice in this 
                    field, possibly attracting the attention of neighboring countries. 
                    We envision that the introduction of an ostomy care and management 
                    guideline in Qatar for use by nursing and allied health professionals 
                    will be complementary to the medical guideline for colorectal 
                    cancer available through the National Institute for Health 
                    and Care Excellence (NICE) that serves as a practice standard 
                    for GCC and Middle East colorectal surgeons [49]. Integration 
                    of both guidelines is expected to be the beginning of a new 
                    era of best practice for colorectal cancer and ostomy care 
                    consistent with the national vision to create a world class 
                    health system [27].  
                     
                    5. Conclusion:  
                    Experts all agree that clinical practice guidelines developed 
                    in one part of the world may be difficult to implement in 
                    another geographic region. This paper has summarized the systematic 
                    steps involved in appraising the quality, content and relevance 
                    of two different ostomy guidelines developed in North America 
                    to the Middle East context. The goal was to produce a guideline 
                    for use by health care professionals employed in one major 
                    health corporation in the GCC state of Qatar. The process 
                    involved systematic procedures, standardized critiquing instruments 
                    and input from interprofessional team members. The initiative 
                    enabled a graduate nursing student to assert her leadership 
                    by actively liaising with international experts in EBP, BPGs 
                    and ostomy care. It also provided an opportunity for her to 
                    engage locally with interprofessional colleagues and to involve 
                    them in decision-making to define and shape best practice. 
                    The ultimate goal was to ensure a practice guideline exists 
                    to foster the delivery of quality care to patients with ostomy. 
                    The resultant guideline adaptation is expected to support 
                    optimal health outcomes, healthy adjustment, effective self-care 
                    abilities, bio-psycho-social-spiritual well-being and a positive 
                    quality of life, thereby helping patients face the challenges 
                    of living with ostomy with confidence and independence. The 
                    adapted ostomy care and management guideline is intended for 
                    use by staff involved in care of patients in the preoperative, 
                    postoperative and rehabilitation period. Completing implementation 
                    and evaluation of this guideline in the local context is the 
                    next immediate step. A future priority will be to assess the 
                    need for patient-specific ostomy guidelines.  
                     
                    Acknowledgement  
                    S. Abdul Qader is a new MN graduate working as a clinical 
                    nurse specialist in the colorectal program at Hamad Medical 
                    Corporation in Doha, Qatar.  
                    M.L. King is assistant professor in the faculty of nursing 
                    at University of Calgary in Qatar.  
                     
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